Terms of Use

1. Introduction

Welcome to Marketable.ng (“we,” “our,” or “us”). These Terms of Use govern your access to and use of our online marketplace platform, services, and applications (collectively, the “Platform”).

Marketable.ng operates as a platform connecting buyers and sellers in Nigeria. We do not own, sell, or resell items listed on our platform, nor do we act as agents for buyers or sellers.

2. Definitions

3. Eligibility

3.1 Age Requirement

You must be at least 18 years old to use our Platform. By using Marketable.ng, you represent and warrant that you are 18 years of age or older.

3.2 Legal Capacity

You must have the legal capacity to enter into binding contracts under Nigerian law. If you are using the Platform on behalf of a company or organization, you represent that you have the authority to bind that entity.

3.3 Nigerian Residents

While our Platform may be accessible worldwide, our services are primarily designed for residents of Nigeria. International users are responsible for compliance with local laws.

4. User Accounts

4.1 Account Creation

To access certain features, you must create an account by providing accurate and complete information, including:

• Valid email address
• Active phone number
• Secure password
• Accurate personal information

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Ensuring you log out after each session

5. Platform Usage

5.1 Permitted Use

You may use our Platform for lawful purposes only, including:

• Browsing and searching for items
• Buying and selling legitimate goods and services
• Communicating with other users through our platform
• Posting reviews and ratings

5.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

6. Buying and Selling

6.1 Seller Responsibilities

As a seller, you agree to:

• Provide accurate and complete item descriptions
• Use actual photos of the items being sold
• Clearly state prices and any additional costs
• Honor the terms of your listings
• Respond to buyer inquiries promptly
• Complete transactions as agreed

6.2 Buyer Responsibilities

As a buyer, you agree to:

• Make payments as agreed with sellers
• Communicate clearly and honestly with sellers
• Complete transactions in good faith
• Provide accurate shipping information
• Leave honest reviews and ratings

6.3 Transaction Disputes

Marketable.ng is not a party to transactions between users. However, we may provide dispute resolution services at our discretion. Users are encouraged to resolve disputes amicably.

7. Fees and Payments

7.1 Service Fees

We may charge fees for certain services, including but not limited to:

7.2 Payment Processing

All payments are processed in Nigerian Naira (₦). We use secure payment processors and do not store your complete payment information.

7.3 Tax Responsibilities

Users are solely responsible for determining and paying any applicable taxes related to their transactions on our Platform.

8. Intellectual Property

8.1 Platform Content

All Platform content, including logos, trademarks, and software, is owned by Marketable.ng or our licensors and is protected by intellectual property laws.

8.2 User Content

By posting content on our Platform, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content in connection with our services.

8.3 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us at legal@marketable.ng.

9. Limitation of Liability

9.1 No Warranty

The Platform is provided “as is” without warranties of any kind. We do not guarantee:

• The accuracy of listings or user content
• The quality, safety, or legality of items
• The ability of sellers to sell items
• The ability of buyers to pay for items

9.2 Limitation of Damages

To the fullest extent permitted by law, Marketable.ng shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.

10. Termination

10.1 By User

You may terminate your account at any time by deactivating it through your account settings or contacting our support team.

10.2 By Marketable.ng

We may suspend or terminate your account if you:

• Violate these Terms of Use
• Engage in fraudulent or illegal activities
• Create risk or possible legal exposure for us
• Fail to respond to account verification requests

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

11.2 Dispute Resolution

Any disputes arising from these terms shall be resolved through arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act.

11.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

12. Changes to Terms

We may modify these Terms of Use at any time. We will notify users of material changes by:

• Posting the updated terms on our Platform
• Sending email notifications to registered users
• Displaying prominent notices on our website

Continued use of the Platform after changes constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Use, please contact us:

• Email: legal@marketable.ng
• Phone: +234 808 930 4103
• Address: Lagos, Nigeria
• Response Time: Within 48 hours for legal inquiries