Last Updated: January 2025 | Effective Date: January 1, 2025
1. Introduction
Welcome to Marketable.ng (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
📝 Important: By accessing or using Marketable.ng, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We collect information that can identify you personally, including:
- Account Information: Name, email address, phone number, profile picture
- Contact Details: Address, location data for delivery purposes
- Identity Verification: Government-issued ID (for seller verification)
- Payment Information: Bank account details, transaction history
2.2 Listing Information
When you create listings, we collect:
- Product descriptions, photos, and pricing information
- Item location and availability
- Communication with potential buyers/sellers
2.3 Technical Information
Automatically collected data includes:
- IP address, browser type, device information
- Cookies and similar tracking technologies
- Usage patterns and platform interaction data
3. How We Use Your Information
| Purpose |
Information Used |
Legal Basis |
| Account Management |
Name, email, phone number |
Contractual necessity |
| Transaction Processing |
Payment details, contact info |
Contract performance |
| Platform Security |
IP address, device info, usage data |
Legitimate interests |
| Customer Support |
Contact info, communication history |
Legitimate interests |
| Marketing Communications |
Email address, preferences |
Consent |
4. Information Sharing and Disclosure
4.1 When We Share Your Information
We may share your information in the following circumstances:
- With Other Users: Basic contact information for transaction purposes
- Service Providers: Payment processors, delivery partners, IT services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
⚠️ Important: We never sell your personal information to third parties for marketing purposes.
4.2 International Transfers
Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for such transfers.
5. Data Security
We implement robust security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure payment processing through certified providers
🔒 Security Tip: Always use strong, unique passwords and enable two-factor authentication when available.
6. Your Rights Under NDPA
Under the Nigeria Data Protection Act (NDPA), you have the following rights:
Your Data Protection Rights
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a readable format
- Right to Object: Object to certain processing activities
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
7.1 Types of Cookies We Use
- Essential Cookies: Required for platform functionality
- Performance Cookies: Help us understand user behavior
- Functionality Cookies: Remember your preferences
- Advertising Cookies: Deliver relevant advertisements
7.2 Cookie Management
You can control cookie settings through your browser. However, disabling essential cookies may affect platform functionality.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records as required by law
Typical retention periods:
- Account data: 5 years after account closure
- Transaction records: 7 years for tax purposes
- Communication data: 3 years from last interaction
9. Children’s Privacy
Marketable.ng is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our platform
- Sending email notifications to registered users
- Displaying prominent notices on our website
Continued use of our services after changes constitutes acceptance of the updated policy.
11. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act (NDPA) and regulations issued by the Nigeria Data Protection Commission (NDPC).